Welcome to ACKON Networks Support Center
In order to streamline support requests and serve you better, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
Our engineers will call you back and might ask you to download and run our highly secure support program Teamviewer. This will allows us to work with you remotely and to see the errors on your screen without the need to visit you. You can always terminate the remote support session by closing the Teamviewer program.
The Teamviewer for Windows OS can be downloaded from here:
Team Viewer for Windows
The Teamviewer for Apple Mac OS can be downloaded from here:
Team Viewer for Mac
For iPhone or iPad Support, please install Teamviewer Quick Support from App Store.
For Andriod Phones or Tablets, please install Teamviewer Quick support from Google Play Store.